Product Support

Download manuals, software, or license keys, or to see the status of a repair or calibration order. Log in with your product serial number.

Further questions? Email support@go-ci.com

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Crystal Instruments Store

Purchase & manage calibration licenses for all hardware.

Purchase license key for:

  • EDM Post Analyzer
  • Vibration Diagnostic System
CI Store

Software Release History

Click the button below to view the software release history for EDM Software (Engineering Data Management).

View software release dates, versions & types.

Software Release History

EDM Cloud

Supports all VCS and DSA Tests - Subscription Required

View live status (control panel) of current test(s) or run logs/status of past test(s) through a web based interface.

Access test data for current or past tests from anywhere in the world.

EDM Cloud

Calibration Services

Users can perform calibration at their convenience using tools developed by Crystal Instruments or send their instrument(s) in for factory calibration services.

Request Calibration